According to Hootsuite™ “becoming a social business involves integrating social media across departments, teams, and business functions.” The goal to becoming a successful social business is to have Social Organization. Defined by Hootsuite™, Social Organization “occurs when a company has an organization-wide governance model and has implemented a single social media policy and strategy across the organization.”

Quality Control at Your Swim School

One of the key positions in your swim organization is a deck supervisor. The deck supervisor is a key element in quality control and in maintaining harmony within your swim environment. They are held to a higher professional standard because they directly represent the voice of the owner in the judgements they have to make during their shifts. The deck supervisor has many key responsibilities. They are a liaison between the parent and teacher, they make sure that everyone is teaching to the same standard, they make sure classes start and end on time, they supervise the instructors and their classes, overlook teacher’s lesson plans prior to shifts and make necessary adjustments and much more. To ensure an outstanding performance from your desk supervisor, make sure that you train them well on all their duties and responsibilities and that they know very well what their job description entails. Do you have a written list of what you expect from a deck supervisor?